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1. New Dev Blog: Reimbursement policy updated - in EVE Information Portal [original thread]
Thank you all for the feedback and valued input. We will take the points brought to this discussion under advisement and make edits as we deem appropriate and necessary. We will also have a go at answering all your questions and try to clarify any...
- by GM Guard - at 2011.03.11 17:40:00
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2. New Blog: Caring Is Preparing - in EVE Information Portal [original thread]
Originally by: Vyktor Abyss Nice blog. Does this mean your logs will now show something? Glad you're being proactive. It will help. Our logs actually show a lot of things and help us sort out the majority of the case types we have ...
- by GM Guard - at 2009.03.04 14:14:00
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3. New Blog: Caring Is Preparing - in EVE Information Portal [original thread]
Originally by: Nyphur Edited by: Nyphur on 01/03/2009 12:50:09 Huh.. that's.. that's actually pretty freaking clever. I like the approach CCP is taking to development these days, it seems scrum development can be very easily adapted fo...
- by GM Guard - at 2009.03.03 14:12:00
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4. New Blog: Caring Is Preparing - in EVE Information Portal [original thread]
Originally by: Altaree Any way you can use that internal documentation to generate some external documentation? Good question, and the answer is yes. We use internal documentaion to make external documentation and one of our GM Groups...
- by GM Guard - at 2009.03.03 14:00:00
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5. New Blog: Caring Is Preparing - in EVE Information Portal [original thread]
Originally by: Gnulpie Originally by: Captain Politics Have you any plans on separating the help channel into branches to cope with the massive amount of new players needing help ? ... Well that "real" newbie chat is currently m...
- by GM Guard - at 2009.03.03 13:49:00
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6. EVE Online Quantum Rise Issues Thread - in EVE Information Portal [original thread]
Originally by: GM Guard Originally by: CCP Navigator Originally by: Flamewave The speed implants from one of my clones came out fine but the speed implants from another came out unpackaged. No problem except the one I can't...
- by GM Guard - at 2008.11.12 17:00:00
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7. EVE Online Quantum Rise Issues Thread - in EVE Information Portal [original thread]
Originally by: CCP Navigator Originally by: Flamewave The speed implants from one of my clones came out fine but the speed implants from another came out unpackaged. No problem except the one I can't put back in my head, and I can'...
- by GM Guard - at 2008.11.12 15:59:00
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8. More than meets the eye, blog by GM Zhainius - in EVE Information Portal [original thread]
Edited by: GM Guard on 27/06/2008 14:02:56 Originally by: Xenofur Originally by: GM Guard If an urgent and unknown bug is brought to our attention, we of course follow up on it by asking for as much information as possible and ...
- by GM Guard - at 2008.06.27 14:02:00
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9. More than meets the eye, blog by GM Zhainius - in EVE Information Portal [original thread]
Originally by: Xenofur Originally by: Batolemaeus Bugs/Errors belong into a bugreport, not into a petition. If you don't have the time to write a fully fleshed out bugreport, you can always make a quick post on the forums so someo...
- by GM Guard - at 2008.06.26 07:51:00
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10. More than meets the eye, blog by GM Zhainius - in EVE Information Portal [original thread]
Originally by: kahless stovokor What is with ALL of the server disconnects ?? I had 6 in one day, the same day I downloaded your latest volanteer patch, is the patch the problem? If so please fix it. I have never seen this many problems in...
- by GM Guard - at 2008.06.20 16:12:00
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11. More than meets the eye, blog by GM Zhainius - in EVE Information Portal [original thread]
Originally by: Tarminic Are the GMs also responsible for the ongoing efforts to hunt down and remove macrominers/ISK selling rackets, is this a joint operation between GM's and the developers, or is this handled exclusively by non-GM emplo...
- by GM Guard - at 2008.06.20 16:10:00
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12. More than meets the eye, blog by GM Zhainius - in EVE Information Portal [original thread]
Originally by: Banni Vinda Interesting post, and long overdue IMHO :). I think some more transparency like this is especially important in maintaining healthy customer relations (particularly your point about the misconception of volunteer...
- by GM Guard - at 2008.06.20 15:40:00
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13. Words from the GM Team, part 2. ISK Purchasing and You! - in EVE Information Portal [original thread]
Originally by: Herculite Hypocrisy As long as you support GTC sales, the game is corrupted in terms of isk. What you are really saying is you don't want OUTSIDE people making money off isk, if CCP does then its ok. Also unless there a...
- by GM Guard - at 2007.02.28 16:09:00
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14. Words from the GM Team, part 2. ISK Purchasing and You! - in EVE Information Portal [original thread]
The suggestion that we should sell GTCs directly for ISK is flawed although I must admit that for a short second I thought to myself..."Hey....why didn't we think of that!". It is true that this would eliminate any possibility people have of res...
- by GM Guard - at 2007.02.28 10:00:00
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15. Words from the GM Team, part 2. ISK Purchasing and You! - in EVE Information Portal [original thread]
Hi and sorry for my late appearance in this thread. Many of you have rightfully pointed out that by allowing the sale of game time codes for ISK, we are in essence allowing a form of real money trading. Our goal was of course never to support any...
- by GM Guard - at 2007.02.28 09:22:00
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